Communication Channel Status on RWB

Channel monitoring is pretty straight forward. Traffic lights indicate if the Channels are functioning properly.

There are some known exceptions:

1. You are sure that the SOAP channel is configured correctly and it is active. But the RWB shows the Channel traffic light Grey

The channel will show grey until the first message is passed. This is a normal behaviour for SOAP and Mail adapters

2. Channel is in Red status even after you have eliminated the cause of error

Again this is normal behaviour. The status shows Red until messages are processed. In a cluster environment, you may notice that one of the nodes is green and is processing all the messages and the other node(s) show errors. This is because the other node(s) did not process a message yet.

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